Effective Date: April 8, 2026
At Wordplant Living System, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, social media pages, or WhatsApp services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following personal information:
- Contact Information: Name, email address, phone number, WhatsApp number
- Health Information: Health history, wellness goals, herbal preferences (only with explicit consent)
- Usage Data: Interaction with our website, Facebook page, or WhatsApp messages
- Marketing Preferences: Newsletter subscriptions, product inquiries, or broadcast responses
We only collect data necessary to provide our services and improve your experience.
2. How We Use Your Information
Your personal information is used for:
- Providing personalized wellness guidance and herbal recommendations
- Responding to inquiries and sending WhatsApp messages or email updates
- Improving our website, products, and services
- Sending promotions, offers, or health tips (with your consent)
- Ensuring compliance with legal obligations
We never sell or rent your personal information to third parties.
3. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Consent: You have given us permission to use your data for communications or promotions.
- Contractual Necessity: To provide you with products or consultations you requested.
- Legitimate Interest: To improve our services, website experience, and product offerings.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to secure your personal data, including:
- Secure storage and encryption of sensitive information
- Restricted access to authorized staff only
- Regular security audits and monitoring
However, no method of transmission over the Internet is completely secure.
5. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Restriction: Request to restrict the processing of your data
- Data Portability: Receive your data in a machine-readable format
- Withdrawal of Consent: Withdraw consent for data processing at any time
- Lodge Complaint: File a complaint with a data protection authority
To exercise your rights, please contact us:
📧 Email: info@wordplantliving.com
📞 Phone/WhatsApp: 0726530868 / 0733437852
6. Data Sharing & Third Parties
We may share your data with:
- Service providers (e.g., website hosting, email/WhatsApp services)
- Legal authorities, if required by law
We ensure all third parties comply with GDPR and protect your data appropriately.
7. Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience.
You can manage or disable cookies through your browser settings.
8. Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, or fulfill legitimate business purposes.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.
Contact Us:
Wordplant Living System
📞 0726530868 / 0733437852
📧 info@wordplantliving.com
Wordplant Living System 